WinPhone Windows Help By Pro CD, Inc. Contents for WinPhone Help Welcome to PRO CD's WinPhone! WinPhone allows you to access the National Telephone Directory databases via windows. Introduction.......................................................5 What is WinPhone...........................................5 Installation.......................................................6 WinPhone Windows Install...................................6 How to Install WinPhone....................................6 The WinPhone Listing.......................................6 WinPhone Windows...................................................7 Database Selection Window..................................7 The Main Display Window....................................8 The Tag Manager Window.....................................8 WinPhone Buttons, Fields and Menus.................................9 The WinPhone Toolbar.......................................9 New Disc..................................................10 Clear the Current Search Screen...........................10 Tag an Item on the List...................................10 Untag an Item on the List.................................10 Sort by Address ..........................................10 Sort by Telephone Number..................................11 Sort by Name..............................................11 Print the Search List ..................................11 Export the Search List....................................11 Count.....................................................11 Dial a Highlighted Number.................................12 Scroll Up................................................12 Scroll Down...............................................12 Untag.....................................................12 Dial......................................................12 Configure Modem...........................................12 Retrieve..................................................13 The WinPhone Data Entry Fields............................13 Name Field................................................13 Address Field.............................................13 City Field................................................14 State Field...............................................14 Zip Code Field............................................14 Phone Number Field..... ..................................14 SIC (Standard Industrial Classification) Code field.......14 Business Flag field.......................................15 Publication Year field....................................15 Number of Employees field.................................15 List Box button...........................................15 Pull Down Menus...........................................16 Exit......................................................16 Change Font...............................................16 Cascade...................................................16 Tile......................................................16 Arrange Icons.............................................17 Select Application........................................17 Windows Control Buttons...................................17 Control Menu Box..........................................17 Minimize Buttons..........................................17 Maximize Button...........................................18 Restore Button............................................18 Search ..........................................................18 Search Basics.............................................18 Search Specialties: Boolean Operators.....................19 Defining a Search.........................................19 Search More Than One Criterion In a Field.........................19 Match Multiple Limiting Criteria in a Field.......................19 Weed Listings Out of Your Search..................................20 Broaden a Search..................................................20 How to Search by Name.............................................21 How to Search by Address..........................................21 How to Restrict the Search........................................21 How to Perform a Wild Card Search.................................22 How to Jericho Search.............................................22 Locking & Unlocking Fields........................................24 Spelling, Spaces & Punctuation....................................24 Abbreviations.....................................................24 More Information Screen...........................................25 Pull Down Menu....................................................26 What is a Pull Down Menu?.........................................26 How To Use the State Pull Down Menu...............................26 How to Use the Phone Pull Down Menu...............................27 How to Use the SIC Pull Down Menu ..........................27 How to Use the Business Flag field ..........................28 Size the Data Entry Fields ..................................28 How to Minimize & Maximize Search Fields ..................29 How to Adjust Field Width ..................................29 Print ..........................................................29 How to Print ..................................................29 Print Setup ..................................................29 Export............................................................30 How to Export.....................................................30 Print & Export Format's...........................................30 Display in Fixed Field Format.....................................30 Display in Galley Format..........................................31 Display in ASCII Text File Format.................................31 Display in Address Label Format...................................31 Label Editor......................................................32 Where to Find the Label Editor....................................32 How to Use the Label Editor.......................................32 Dial..............................................................33 How to Dial.......................................................33 How to Configure Modem............................................33 Count.............................................................34 How to Count......................................................34 Tag Manager.......................................................35 How to Add Listings to the Tag Manager............................35 How to Remove Listings from the Tag Manager.......................35 How to Copy.......................................................35 Copying Listings to the Clipboard.................................35 Glossary of Terms.................................................37 Function Key......................................................37 ASCII.............................................................37 Boolean Operator..................................................37 CanadaPhone.......................................................37 CD ROM............................................................37 CD ROM DRIVE......................................................37 Contiguous........................................................37 Database..........................................................37 DirectPhone.......................................................37 Fixed.............................................................37 FreePhone.........................................................37 Galley............................................................37 Global search.....................................................37 Hard Disk.........................................................37 Icon..............................................................37 Information Field.................................................38 Jericho Search....................................................38 Keyword...........................................................38 Label.............................................................38 Limit.............................................................38 Limit Search Field................................................38 Maximize Button...................................................38 Minimize..........................................................38 Minimize Button...................................................38 Mouse.............................................................38 Narrow Search Field...............................................38 Non-Contiguous....................................................38 Pipe Key..........................................................38 Primary...........................................................38 Primary Search Field..............................................38 Restrictive.......................................................38 Scroll Bar........................................................38 SelectPhone.......................................................38 Toolbar...........................................................38 Wild Card Search..................................................38 Window............................................................38 Windows...........................................................39 WinPhone..........................................................39 Index.............................................................41 Introduction What is WinPhone Welcome to WinPhone! The newest member of the ProPhone family, WinPhone allows you to access the National Telephone Directory Databases on CD-ROM via windows. Now you need only click on the WinPhone icon from your program manager to peruse business and residential listings from all over the United States and Canada. The software allows you to download the listings to another drive; import the listings into another application; print customized mailing labels or dial a highlighted number directly. The software for all databases allows for wild card searching, enabling you to search for a word in a string of words. The listings for all databases are updated on a quarterly basis. Each quarter, about 25% of the listings are updated with information from new telephone directories. The databases that are available with WinPhone are SelectPhone, DirectPhone, FreePhone and CanadaPhone. SelectPhone is a set of four CD's containing business and residential listings from United States telephone directories. Business listings are categorized using the Department of Labor's Standard Industrial Classification (SIC) index. Therefore, you are able to sort listings by business classification. All of the SelectPhone fields are optimized for fast searching. The first of our global product line, CanadaPhone, is a single CD, with both business and residential listings from Canadian telephone directories. The Canadian business listings are also categorized by SIC codes. FreePhone is a single CD composed of business listings from the AT&T 800 Telephone directory. The search software for FreePhone is the same as SelectPhone and CanadaPhone software. Business listings are also categorized by SIC codes. DirectPhone is a set of two CD's containing business and residential listings from United States telephone directories. The DirectPhone search software is different from the other databases software. The primary index for DirectPhone is the name field. You must initiate the search with a name, and then narrow the search using the other sort fields. The business listings in DirectPhone are not categorized by SIC codes. If you have further questions regarding the databases available to use with either the Windows or DOS applications, please call the Pro CD, Inc. Customer Support Department at 617-631-7272. You may also fax your questions to 617-631-9299, or journey down the Infobahn to our BBS, 617-631-4646. We would love to hear from you! Installation WinPhone Windows Install How to Install WinPhone 1. Place the CD into the CD-ROM drive. 2. From the program manager, click File and choose Run. (You may also do this from the File Manager.) 3. When the dialog box appears, type X:WINSTALL. (Where X is the letter assigned to your CD-ROM drive.) 4. Click OK. 5. After a few seconds, the WinPhone install program will appear on the screen. You will be asked to specify the hard drive letter, and the directory you would like to have the program installed in. You will also be asked whether any necessary changes can be made to the autoexec.bat so the program can be installed properly. If you are unsure as to what you should enter, choose the default selections. 6. Once installed, you may access WinPhone by clicking on the icon in your program manager. The WinPhone Listing A directory listing can contain the following information: name (Last, First, MI), address (house number, directional, street name, street suffix), city, state, zip, telephone, SIC, business, year, and number of employees. The chart shown below describes what field information is available with each database, and whether the field is a primary field, limit field, restrictive field or information field. Please refer to the table below for a description of the abbreviations. * P = Primary Search: Optimized searching capabilities. This field can be used to do a lookup or restrictive type of search. Searching may be done on this field alone, or it may be combined with other primary or limit fields for a more defined search. * L = Limit Search: Not a primary search field. This field will allow you to limit a search by selecting certain limit criteria. * Inf = Information: Data provided for informational purposes only. This is not a search field. The information will export with the listing when using ASCII and Fixed formats. * Res = Restrictive: These fields are used to narrow a search to a specific address: city, state, zip, area code or telephone number. The search must be initiated using the primary search field for this product, the limiting criteria may then be entered. * NA = Not Applicable: This field is not available with this product. WinPhone Windows Database Selection Window When you first enter the software, or when you click on the "New Disc" button, or when you select "Open Database" from the File menu, you will get a list of available databases. The software will search all hard disks and available drives to find all of the ProPhone databases. As in the DOS product, you may also access this window using the F9 function key. Double click on the database that you want to view to open it. Once you have opened a new database you will see the Main Display menu. The Main Display Window After choosing a database and opening it, you will see the Main Display Window. This is the principal work space in WinPhone, where all of the searches will be executed. * The fields used to enter data are called Data Entry Fields. The Main Display window shown here is from SelectPhone. Please refer to The WinPhone Listing for a list of what fields are available in the other databases. * Depending on the size of your screen, you may need to adjust the field sizes in order to see the SIC, Year and # of Employees fields. * There are four pull down menu's available in the Main Display window. These are located on the State field, the Telephone field, the SIC field, and the Business field. The purpose of the pull down menu is to provide you with information that you may not have readily accessible. Information such as State abbreviations, SIC codes and Area codes. * Thelower portion of the window is the Data Retrieval Field. Listings that meet your search criteria can be found here. To scroll through retrieved listings, use the page up/page down keys, the arrow keys, or if you prefer, you may also use the scroll bar. The Tag Manager Window The Tag Manager shows a listing of all tagged items found in the Main Display Window; tagged items appear in red. This window looks identical to the Main Display Window with the exception that the fields are grayed out and can't be used to input information. The purpose of the Tag Manager is to create a temporary file of listings that you will want to print, export, or dial once you have completed all of the searches. When you Tag a listing using the option key, (or by double- clicking highlighted listings), the listing will automatically be stored in the Tag Manager. Tagged listings will remain in the Tag Manager until you Untag them. Clearing tagged listings from your search screen will not effect tagged listings in the Tag Manager. You must be in the Tag Manager to clear listings from it. You can create any size file with any combination of listings, then print or download them all at once. Once you exit WinPhone however, the listings will not be saved in the Tag Manager. WinPhone Buttons, Fields and Menus The WinPhone Toolbar You can use the mouse to click on the various buttons found on the toolbar to perform the specified function. New Disc Click button with the disk on it or select "Open Database" from the File menu, to search all available hard disks and CD ROM drives for all ProPhone databases. As in the DOS version, you may also press the F9 function key to switch databases, and F10 to exit the program altogether. A pop up window will display the available databases. Use the left mouse button to double-click on the database you wish to view. Clear the Current Search Screen Click the button with the eraser on it or select "Clear Search" from the Edit menu to clear the information you have entered into the Data Entry fields and the resulting listings from the Data Retrieval field. Tag an Item on the List Create your own file with only the listings you want using the Tag Feature. Simply click the button with the check mark on it or select "Tag" from the Edit menu to tag the currently highlighted item(s) in the Main Display Window. Tagged item(s) turn red showing that they have been tagged and will be transferred to the Tag Manager, double-clicking on the listed item will also perform this function. Standard windows keys for highlighting items are fully functional and can be used to highlight multiple items prior to using the tag feature. Untag an Item on the List If you want to remove a name from the Tag Manager, don't despair! Names can easily be removed by clicking the button with the pencil erasing the check mark, or select "Untag" from the Edit menu to untag a tagged item (untagged items appear in black). Double clicking on the tagged item will also perform this function. Standard windows keys for highlighting items are fully functional and can be used to highlight multiple items prior to using the untag feature. Sort by Address If you have just successfully completed a renovation for one of your customers on a street and would like to find the names and addresses of his neighbors as potential leads, then you will benefit from the neighbor search. Click the button with the door on it or select "Address" from the Sort menu to sort the highlighted listing by address and display all of the "neighbors". Sort by Telephone Number Click the button with the telephone on it or select "Phone" from the Sort menu to sort the highlighted listing by telephone number and display listings that have the same or adjacent telephone numbers. Sort by Name Click the button with the face on it or select "Name" from the Sort menu to sort the highlighted listing by name and display all listings with the same or alphabetically adjacent names. If you are making use of the neighbor or telephone search options, the simplest way to return to name search is to click this button. Print the Search List Click the button with the printer on it or select "Print" from the File menu to print the current listing that meets the search criterion. The list will be printed to the current default printer. Your print format options are either Fixed format, or Mailing Label format. Export the Search List Click the button with the sheet of paper with an arrow across it or select "Export" from the File menu to export or download the listings you are examining . When exporting, you have the option of formatting your listings in ASCII, Fixed, Galley or Label format. A pop up window will prompt you for a file name in which to place the data, it will also ask for the format in which the information should be exported and what drive to place the file. An already existing file will appear in grey. Count Click the button with the counter on it or select "Count" from the File menu to count the number of entries meeting the search criterion in the currently selected window (Tag, Main etc.). A pop up window showing the total number of entries found in the current list will be displayed. Dial a Highlighted Number Click the button with the dialer on it or select "Dial" from the Search menu to display a pop up window with the name, address and phone number of the currently highlighted item. Whether you are in the Main Display window, or the Tag Manager, you must highlight listings to be dialed. Once you have selected a number and the modem is initialized, click the "Dial" button to dial the number. As in the DOS version, you may also access the phone dialer by pressing the F2 function key. Click on the buttons below to get a description of each button. Scroll Up Click the up arrow button to scroll up through the list of highlighted entries. Scroll Down Click the down arrow button to scroll down through the list of highlighted entries. Untag Click the button with the pencil ersaing the check mark to untag a tagged item. Dial Click the button with the dialer on it to dial the displayed number. Configure Modem Before using the dial feature you must first configure the software to recognize your modem. Clicking on the configure modem button will display a Configuration Window. Specify the various parameters, then click OK. Retrieve Meet Max, our retriever. Type your search criteria, and click on Max the dog with your mouse button. Max will retrieve all matching listings. For those of you non dog lovers out there, you may also press the enter key to initiate the search. The WinPhone Data Entry Fields To perform a search, you must first enter data to search in the data entry fields. All fields are either primary fields (optimized within ProPhone to allow for fast searches) or Limit fields (filters the searches). Please refer to The WinPhone Listing for a list of field descriptions for the database that you are using. You may switch fields using either the mouse, or the Tab key. Name Field Select this field with the mouse and enter the name for the search criterion. Whether you are searching for a specific person, or for everyone with a particular name, you can accomplish this using the name field as your primary search. There are a number of different ways to search in this field: You can type in only a last name, (or part of a last name). You can type in only a first name (remember to type a space before typing the first name to make use of the wild card search). You can type a last name and a first name (or a first initial). Address Field Select this field with the mouse and enter an address for the search criterion. Searching the address field is advisable if you are looking for everyone who lives on a particular street, or in the cases where you know only the address of your lead. The address includes street number, street name, suffix and directional. You may narrow your search to sort by a complete address. You may also do a search as broad as only a street name. (Remember to type a space before the street name to make use of the wild card search.) City Field Select this field with the mouse and enter a city for the search criterion. You can identify everyone who lives in a particular city. State Field Tab to the state field or use the mouse button to select this field. Using the keyboard, enter a state abbreviation. If you are not sure what an abbreviation is for a particular state, use the pull down menu. Click the arrow in the lower right hand corner of the state field for a listing of all the states and the corresponding abbreviations. Double-click the state to choose it. Zip Code Field Select this field using the mouse and enter a zip code, or part of the zip code for the search criterion. Phone Number Field Select this field using the mouse and enter a phone number, or enter only an area code for a search criterion. If you do not know the area code, click the arrow in the lower right hand corner of the field for a listing of all states and the corresponding area codes. To select an area code, highlight it and double-click to automatically insert it into the phone field. SIC (Standard Industrial Classification) Code field Select this field using the mouse and enter an SIC code for a search criterion. Searching by SIC code will generate a listing of all companies in a related field. If you do not know the SIC codes, use the SIC pull down menu. Click the arrow located in the lower right hand corner of the field. Business Flag field Use this field if you want to limit your search to only business listings (B), or only residential listings (R), or all possible matches (A). Select this field using the mouse and enter the limiting sort criterion. Depending on the screen resolution, you may need to minimize fields in order to see the Business field. If you are not sure what to enter as a limiter, click the arrow button found in the lower right hand portion of the field to get a listing of available inputs. Double-click the item to choose it. Publication Year field This field displays the date the information was published in the database. This field is used for display purposes only. The information in this field will download along with the listing when you download in the ASCII format. Number of Employees field This field displays the approximate number of employees associated with many businesses. This field is used for display purposes only. List Box button Clicking on this button displays a list window listing all currently available choices for the particular field. Double-click with the mouse to select an item, or enter input using the keyboard. Then press enter for the entry to take effect. This button is available on the State, Phone, SIC Code and Business fields. Pull Down Menus Use the mouse to pull down menus then click on the command. Most of the available commands can also be accessed via the tool bar. Exit You may either choose exit from the File menu, or press the F10 function key to exit the application. Change Font Click this menu item to change the Main Display Window font. Cascade The opened databases will be displayed in a cascaded format. Tile The opened databases will be displayed in tile format. Arrange Icons Double-Clicking on this menu item will arrange the icons. Select Application The bottom portion of the menu lists all opened windows. The currently selected one is checked. If a database is opened it will be included in the list. To switch windows click on the window you want to select. Windows Control Buttons Control Menu Box Double click on the square button with a slash on it to exit the application. Minimize Buttons Click the minimize button, the square button with a small arow on it to reduce a window to an icon. Double-click the icon to restore the application to its original size. The course icon is a picture of a CD disk and it will be displayed when you minimize the application. The database icon has a telephone directory on it and it is displayed when you minimize a database. The icon will be the same for all databases with the text denoting the database name. A minimized Tag Manager icon is a big check mark. Maximize Button Click on the maximize button to enlarge a window to its maximum size. Restore button Click on this button to restore the window to its original size. How To... Search Search Basics There are three types of searches: lookup, restrictive, and sorts. A lookup search is where you retrieve listings by entering information into a single field. A restrictive search is where you enter information into two or more fields. A sort (not available with DirectPhone) is where you wish to retrieve listings related to the highlighted listing, such as listings with adjacent telephone numbers or addresses. When searching for a listing, it is very important to correctly enter the data that you are searching. The software will search for what you typed in. If you do not find the listing that you are searching for, try a different spelling. Keep in mind that misplaced spaces, misspelled names, and inaccurate punctuation marks will throw the search off. Be aware of abbreviations when searching. A city with a long name may be abbreviated in the database. You must enter the abbreviated name to search correctly .A search is considered to have an implicit wild card on the end of it. For example, if you enter Roberts you will retrieve listings beginning with Roberts including Robertsen, Robertson. In the name field, if you only want to retrieve Roberts (and not Robertson, etc), press the space bar after entering the name Roberts, only those listings will appear. Search Specialties: Boolean Operators The Boolean Operators enhance the search engine and allow you to either perform more defined searches, or to broaden the search scope. There are three types of Boolean searches that define a search: Or ( | ), And (+), & Not ( ! ); and there are three operators that will broaden the search: ( *, ? and $ ). The former group of operators works on the whole field, and the latter group works like wild cards, and can be inserted at different points in the string of characters. You may use the Boolean Operators in the following fields: Name, City, State, Zip, Phone and SIC. The maximum number of entries in a given field is five. It is important to note that the boolean searches can slow the search engine down. It is advisable to keep the number of entries in a field to a minimum. Defining a Search Search More Than One Criterion In a Field The most frequently used boolean operator is the OR operator. OR is commonly used in SIC, zip, and phone fields to sort multiple criteria. Using the OR operator will display all listings that match either the first criterion OR the second criterion. There are two ways of indicating an OR operator: .OR. is an 'or' operator and | is an 'or' operator ( | ) is also called the Pipe Key. On some keyboards it is pictured as a straight up and down line; and on other keyboards it is shown as a broken up and down line , and is located above the backslash key ( \ ). This would be the operator to use if you are searching for everybody in more than one zip code, or in more than one area code, or in more than one SIC code. * For Example, if in the telephone field you type: 508|617 The search will return a complete list of everyone who lives in either the 508 or the 617 area code. * Another way of specifying this search is to enter: 508. OR. 617 The search will return a complete list of everyone who lives in either the 508 area code or the 617 area code. (Please note there should be no spaces between any of the characters.) Match Multiple Limiting Criteria in a Field The AND operator is most commonly used in the SIC field. Using the AND operator, means listings must meet this criterion AND that criterion. There are two ways of indicating the AND operator: . AND. is an 'and' operator and + is an 'and' operator Customers would use this field if they want to find listings that match two (or more) criteria in a given field. * For example: If you are searching in the SIC field for everyone who is both a Dentist AND a Surgeon, you would enter: 8021. AND. 8011S Your retrieval field will display all people who are listed as both Dentists AND Surgeons. (Please note there should be no spaces between any of the characters.) * You may also perform the search in the following way: 8021+8011S for a complete display of all those who are both Dentists and Surgeons. Weed Listings Out of Your Search The NOT operator is used most often in the phone and zip code fields. Using the NOT search will provide a list of everybody who meets the search criterion except those you have indicated that you do not want to find. There are two ways of indicating the NOT operator: . NOT. is a 'not' operator and ! is a 'not' operator * For Example, you would like to retrieve all listings in California, except not those in the 619 and 213 area codes. In the state field enter CA, and in the phone field you would type: .NOT. 904.NOT.213 Your display will then show all the listings in California except not those in the 213 or the 904 area codes. * Another way to do the same search is to enter: !904!213 Broaden a Search If you are unsure how to spell a name, or if you want to conduct a wild card search, you may insert boolean wild card operators in place of letters or characters. Please note, use of the boolean operator may slow the search engine. * Matches zero or more characters. Using this operator indicates that you are not sure whether or not there are characters missing from a string. * For example, St Paul could also be spelled, Saint Paul. You may not know which spelling to use for a complete list of everyone in St Paul. Rather than doing the search two times to retrieve all of the listings, you could type: S*t Paul to retrieve all St Paul listings as well as the Saint Paul listings. ? Matches zero or one character. Using this operator indicates that you are unsure as to whether or not there should be a letter in a particular position. * For example, you do not know if Joe spells his last name Macdougal or McDougal. In the data entery field you would type: M?cdougal to retrieve a complete list of all the Macdougal and McDougal listings. The additional letter would be inserted where applicable, and omitted where not appropriate. $ Matches exactly one character. When you insert the $, you are indicating that there should be a character in that position, you are just not sure what that letter is. For example, you would type: Jeffers$n to display names spelled: Jefferson and Jeffersen. How to Search by Name 1. Open a database. 2. Either Tab to the name field, or click on it with the mouse. 3. Type in the information that you have to search. If you are certain as to how an individual or a company is listed in the telephone directory, you may enter that information. (Residential listing: Last name, First name, MI; For a Business Listing try: Company name, The) 4. Either click on the retrieve button with your mouse, or press enter. The software will find all records that match the information you entered in the name field. 5. If you are unsure as to how the listing may appear in the directory, enter as much of the information as you are certain about. * For example, you are trying to locate an old friend, Andrea Bolino. You know how she spells her last name, but are uncertain as to whether she is listed under A. Bolino, or Andrea Bolino, or her frequently used nickname Andy Bolino. In this case the information that you are certain about is A. Bolino. In the name field, you would type: Bolino A * Click on the retrieve button, or press enter. * All of the A Bolino's will appear in the data retrieval field, including: A Bolino, Alexander Bolino, Andrea Bolino, & Aretha Bolino, etc. You should then be able to discern which A Bolino is your friend. 6. The other way to retrieve listings that you are uncertain about is to make use of the boolean wild card operators. 7. Once you have entered the search criteria, click the retrieve button or press enter. 8. You may then browse through the listings using the scroll bar, page up/page down keys, or the arrow keys. How to Search by Address 1. Open a database. 2. Either tab to the address field, or click in the field with the mouse. (If you are searching by a street address, click in the Address field. If you are searching a city, click in the City field; if you are searching a state, click in the State field; if you are searching by a zip code click in the Zip field.) Address searching generally works faster when you enter in a State in combination with part of a city name or address. 3. If you are searching a street address, it is important to enter the data as it appears in the directory. * For example, you are searching a listing on 4500 S 14th St NE. If you spell out NE as Northeast, or if you spell out S as South, or if you spell out 14 as fourteen, the listing will not be found, because in the database it is listed as 4500 S 14th St NE. Please refer to the table of abbreviations for a complete list of abbreviations. 4. Click the retrieve button , or press enter. How to Restrict the Search 1. Open a database. 2. Either tab to or click on the primary search field for the database that you are using, enter the search criteria. 3. You can narrow the search using as many of the restrict or limit fields as you would like. Tab to the field, or click on it using the mouse, and type in the limiting criteria. * For example, you have the DirectPhone Business database open. (In the DirectPhone database you must initiate the search on the name field). You would like to search all of the Wendy's restaurants in the 212 area code. In the name field you enter Wendy's. In the Telephone field you enter 212. * Press enter, or click on the retrieve button for a complete list of all the Wendy's restaurant in the 212 area code. * Another example: In this example you have the SelectPhone Southern Region database open. (In SelectPhone, you can initiate a search on any of the primary fields.) You want to search all listings on Rt A1A in the 407 area code. In the address field type A1A, in the telephone field type 407. * Press enter or click on Max for a complete list of all listings on Rt A1A in the 407 area code. 4. Click on Max . (or press enter) to retrieve the listings. How to Perform a Wild Card Search 1. Open a database. 2. Either tab to the field that you want to search on, or click in the field using the mouse. The Wild Card search feature is available on the name field and the address field. 3. To perform a wild card search, also referred to as a global search, enter an asterisk * before entering the search criteria. 4. Type in the data you have to search. In the name field you can search first names, or a portion of a name, or a word in a string. * For example, you can sort all listings that have the word hardware in them; you may search all listings that have the letter sequence: Att.; or you may also search everyone with the first name Broomhilda. 5. To initiate the search, either click the retrieve button, or press enter. Please refer to the special section on Boolean Operators for a complete explanation on all wild card searching options. How to Jericho Search You are now able to search multiple databases at one time with the Jericho Search. The key to performing a Jericho search, is to open the databases at the same time. When you first enter the software, you will see a list of available databases. Highlight the databases that you want to search. You may highlight contiguous databases by clicking on the first one you would like to open, then drag the cursor to the next database you would like open; or if the databases that you would like to search are non-contiguous, highlight the first one, then hold the control key down and click on the other databases you would like to open. Make sure that you hold the control key down until you have highlighted all of the databases that you want open. Once you release the control key, you won't be able to include additional databases. Opening Contiguous Databases: 1. Highlight the first database that you would like to include in the Jericho Search. Do not release the mouse button. 2. Click and Drag. Without releasing the mouse button, drag the highlight bar to include all of the databases you would like to search. 3. To open the selected databases, press shift enter. Opening Non-Contiguous Databases: 1. Highlight the first database that you would like to include in the Jericho Search. 2. Press the control key, then highlight the second database that you would like to search. 3. Continue to hold the control key down, and highlight the third database that you would like to search. You may include as many databases in the Jericho search as your system can handle. 4. To open the selected databases, you may either double click the highlighted entries, or press shift enter. You will know whether or not you have opened the databases properly if the Jericho Search window appears on your screen in place of the Main Display window. (See diagram below.) You may carry out the same searches in the Jericho Search window as in the Main Display window. Only now you will be searching across multiple databases for the listings. Please note, each additional database requires 2 mgb's of Ram to run.You may perform a Jericho search with any combination of available databases. Keep in mind, however, that different databases may have different searching capabilities. For example, if you have both a SelectPhone and a DirectPhone database open, WinPhone will use the DirectPhone software for the searches. You will not see any information in the SIC, Business, Year and # of employee fields, nor will you be able to search on these fields. This is because SelectPhone has all of the same search capabilities as DirectPhone, but DirectPhone does not have all of the same search capabilities as SelectPhone. Locking & Unlocking Fields A locked field will freeze any search criterion that was in the field when you locked it. Double-clicking on a field will alternatively lock/unlock that field (a locked field appears in red). This function is especially useful when conducting repetitive searches. People frequently ask, "How can I limit my search to only business listings? I do not need the residential listings." The easiest way to do this, is to type a B in the Business field. Then lock that field, and you need not continually re-enter that information. Spelling, Spaces & Punctuation WinPhone will match all information entered into the input field(s), including spaces, punctuation marks, numbers and letters. Entering data appropriately ensures that the proper listings will be retrieved. If you are searching for a last name containing a punctuation mark or space, include them with your entry. If you do not find what you are searching for, try modifying the search criteria. For example: In this example your first search did not yield the listings that you wanted. You then changed the search criteria slightly, and found whom you were looking for. You first entered: You then changed entry to: MC FARLANE MCFARLANE O'CONNER OCONNER GUNTHER-KELLEY GUNTHER KELLY A-1 COMPUTERS A 1 COMPUTERS J & L PET STORE J&L PET STORE Abbreviations Street Directionals: Here are some common street directional abbreviations: E East W West S South N North NE Northeast NW Northwest SE Southeast SW Southwest Include the space between the directional and the street name. In some cases the directional appears before the street name: 1234 E Main St. In these situations the directional needs to be included in the street field. This provides an accurate display if performing a name search and using Street as a qualifier or using Address as the primary Sort.In other instances, directionals appear after the street name: 1234 Hanging Mountain RD NW 56 Main W Although in these cases it is not necessary to include the directional with your entry, if the directional is not included, you may retrieve a listing for the correct street but with the wrong directional. City Abbreviations: Some city names are abbreviated due to length. If you are having difficulty retrieving a listing when searching by city, here are some suggestions for determining the correct abbreviation: * If known, request a search by Zip Code and note the city abbreviation. * If you know the Area Code and/or telephone prefix for the city, request a search using this information and note the city abbreviation. * A common way to abbreviate is to eliminate the vowels from the word. In these instances, you would search only the consonants. For example, Fellowship Church Rd is abbreviated Fllwshp Chrh Rd. * If you are completely stumped as to how a listing may be abbreviated, make use of the implicit wild card available on the end of each search field. Enter only the first part of the city name. The software will retrieve all listings that begin with that string of characters. More Information Screen Click the right mouse button to get the following screen that contains additional information for the highlighted listing. Pointing the mouse at a listing other than the highlighted listing will give you more information on that listing as well. Pull Down Menu What is a Pull Down Menu? There are four Pull Down Menu's available in the Main Display Window (available with SelectPhone and FreePhone only). These are located on the State field, the Telephone field, the SIC field, and the Business field. The purpose of the Pull Down Menu is to provide you with information that you may not have readily accessible. Information such as State abbreviations, SIC codes and Area codes. You can access these menus by clicking on the arrow button in the lower left hand corner of the state, phone, sic and business fields. How To Use the State Pull Down Menu 1. Click the arrow button in the lower right hand corner of the field. 2. The window shown below will pop up to your screen. 3. Type the state name, or abbreviation, or part of the state name. Do not press enter, the software will search automatically. A complete list of all states that contain the letter sequence you entered will appear on the screen. 4. Using your mouse, highlight the state that you want to search. 5. Press enter or double-click highlighted listing to return to the Main Display window and automatically insert into the state field. How to Use the Phone Pull Down Menu 1. Click the arrow button in the lower right hand corner of the Phone field. 2. The window shown below will pop up to your screen. 3. Type the state name or part of the state name, or the state abbreviation at the prompt. Do not press enter, the software will search automatically. 4. A complete list of all area codes in the state will appear in the lower window. Some states have multiple area codes. The area codes are identified by major city in that area code. 5. Highlight the area code that you wish to search. 6. Press enter, or double-click the highlighted listing to return to the main Display window and automatically insert the area code into the Phone field. How to Use the SIC Pull Down Menu 1. If you do not know the SIC codes, use the SIC pull down menu. Click the arrow in the lower right hand corner of the SIC field. 2. The window shown below will pop up to the screen. 3. Once in the pull down window, type in a key word for the kind of business you would like to search. Do not press enter, the software will search automatically. A complete list of all SIC codes containing that word will appear in the window. 4. Highlight the SIC code that best suits what you are searching by clicking on it. 5. Press enter, and the SIC code will automatically be inserted into the SIC code field. Double-clicking on the highlighted word will also serve the same function. If you do not find the SIC code from the key word you searched, try typing the root, or a different variation of the word. You may print a complete list of all SIC codes used in the database. There is a file on the CD entitled SIC.ASC. You may copy the file from the CD-ROM drive to the hard drive and print it. * At the CD-ROM drive letter type: Copy SIC.ASC X:\ (X refers to your hard drive letter). * At the hard drive prompt type: Print SIC.ASC * The next line will read: Name of list device [print]: press return. * The file will start printing. The SIC file is about 45 pages. How to Use the Business Flag field Use this field if you want to limit your search to only business listings (B), or only residential listings (R), or all possible matches (A). Select this field using the mouse and enter the limiting sort criterion. If you are not sure what to enter as a limiter, click the arrow button found in the lower right hand portion of the field to get a listing of available inputs. Double-click the item to choose it. Size the Data Entry Fields Double-clicking on the top half of the bar that separates the fields will alternatively minimize and maximize the field to the left of the bar This can be especially useful if you are only interested in some of the fields and the display isn't large enough to accommodate all fields. To return the field to its actual size, simply click on the minimized button and the fields will be maximized again. Placing the mouse on the bottom portion of the field allows you to move the cell boundaries (when the arrow changes to a double arrow press and hold down the left mouse button and drag the boundary to the new location). How to Minimize & Maximize Search Fields 1. Click the top portion of the field separating bar to minimize the cell to the left of the bar. 2. Click the bar a second time to restore the field to the original size. How to Adjust Field Width 1. Click on the black bar separating the fields. 2. Drag the bar to the left to make the field smaller. 3. Drag the bar to the right to make the field wider. Information that has been truncated due to a shortened field is indicated by an ellipsis and can be viewed by making the field wider. In SelectPhone, CanadaPhone and FreePhone, it may be necessary to make the cells smaller to view the SIC field, Number of Employees field, Business Indicator field, and the Publication Year field. Tabbing to these fields will not make these fields visible on your screen. Print How to Print 1. Click the print button or choose Print from the File menu. 2. Indicate which items you want to print: Highlighted Entries, Tagged Entries, or All Matching Entries, by clicking in the appropriate circle with the mouse button. 3. Choose the format you want your listings to print out in, either Fixed or Label. 4. Click OK. Print Setup The printer will default to the system printer. Export How to Export 1. Select which listings you would like to export (highlighted, tagged, or all matching entries) by clicking in the appropriate circle with the mouse. 2. Highlight the format you want your listings to export in (ASCII, Fixed, Galley or Label). If you choose label, you will need to use the label editor. 3. Click OK. 1. Choose the drive that you would like to put the file in. 2. Choose the file type, to add the appropriate extension. 3. Choose the directory where you would like to keep the file. 4. Name the file, add the appropriate extension. 5. Click OK. 6. To append an already existing file, locate and highlight the file name in the directory, then click OK. The file name will appear in grey. This denotes that the file name has been used before. Print & Export Format's Display in Fixed Field Format Highlight "Fixed" from the Format menu to format the information in fixed field format. This is the default format. When Exporting, a Fixed Format is when the total number of spaces allotted to a field will be exported with the listing. The data in the field will not justify to the left or right to eliminate the spaces. The following is an example: TEST CORP 622 JOHN ST PEABODY MA 32803 (555) 555-5555 TEST & CAL CORP 652 MIDWAY DANVERS NH 56565 (555) 555-5555 Please note that when Printing in Fixed Format, what you see on the screen is what will print. If a listing is truncated on your screen due to a sized field, the listing will also be truncated when it prints. Be sure that all the data that you want to print is visible on your screen before you print. Display in Galley Format Highlight "Galley" from the Format menu to format the information in Galley Format. Galley Format is when all items are separated by one and only one space. The data in a field will justify to eliminate any excess space that has not been taken up by the listing. The following is an example: TEST CORP 622 JOHN ST PEABODY MA 32803 (555) 555-5555 TEST & CAL CORP 652 MIDWAY DANVERS NH 56565 (555) 555-5555 Display in ASCII Text File Format Highlight "ASCII" from Format menu to format the information in ASCII text file format. ASCII format means that all fields are enclosed in quotes and then separated by a comma. "TEST CORP","622 JOHN ST","PEABODY","MA","32803","(555) 555-5555" "TEST & CAL CORP","652 MIDWAY","DANVERS","NH","56565","(555) 555-5555" Display in Address Label Format Highlight "Label" in the WinPhone Printing window or select "Address" from the Format menu to format the information in address label format. This format resembles a standard envelope address label and can be used to print labels. Label Editor Where to Find the Label Editor 1. To format labels, you must choose print or export from the Toolbar or File menu. Use the mouse to highlight Label from the format options. 2. To view the Label Editor, click on the word Label in the lower left hand corner of the screen. 3. The label editor will then be displayed. Use it to edit the label size and margins. How to Use the Label Editor The label editor allows you to choose what size and type of labels you want to use. Click in the field with your mouse to change the default format to fit your labels. 1. Vertical Number: How many labels down. 2. Horizontal Number: How many labels across. 3. Top Margin: How much space there is between the top of the sheet of labels and the first label. 4. Left Margin: How much space is between the left edge of the sheet of labels and the start of the label. 5. Vertical Spacing: How much space is between the columns of labels. 6. Horizontal Spacing: How much space is between the rows of labels. 7. If you are not sure what the parameters are for your label, review the package they came in. 8. Adjust label parameters, then click OK. Dial How to Dial 1. Highlight the listing to be dialed. 2. Click the dialer on the toolbar, or choose dial from the File menu. 3. Click the configure modem (the small computer icon) to your modem. How to Configure Modem 1. You must set the following options before dialing. * Local Area Code: Enter your local area code. This indicates to the software which dial string it should use. * Local Prefixes: Enter the local prefixes for your area. Doing so indicates to the software which dialing string should be used. 2. You must verify that the following options have defaulted to the appropriate settings. * Comport: The comport will default to Com1. If your system is connected to a different Comport, make that change in this box. * Dial: The default is ATTD (tone dial). In most cases you will need only use the default ATTD. However, should you need to change to ATPD (pulse dial), make that change in this box. 3. The following options have defaults. You should not need to make any changes. * Local Dial String: The default is #. Based on the information that you entered into the local area code and local prefix fields, this dial string will be used if the number you are dialing is within your area code and prefix. * In Area Dial String: The default is: 1#. This string will be used if the number you are dialing is within your area code, but not in one of the local prefixes. * Out Of Area Dial String: The default is 1A#. This string will be used if the number you are dialing is not within your area code (or prefix). 4. Click OK. Count How to Count 1. Key in the search criterion. 2. Click Max (our retriever) to initiate the search, or press Enter. 3. Once the search has been initiated, press the Count button, or choose Count from the Search menu. 4. A pop up window asking for you to indicate what entries you want to count will be displayed: 5. Once you indicate what you actually want to count, click OK and WinPhone will count: Tag Manager How to Add Listings to the Tag Manager 1. Listings are added to the Tag Manager from the Main Display Window. 2. Highlight listing(s) that you want to add to the Tag Manager by clicking on them with the mouse. 3. Using your mouse, click on the Tag button . Or double-click the highlighted listings. A tagged listing appears in Red. How to Remove Listings from the Tag Manager 1. You must be in the Tag Manager window to remove a listing from the Tag Manager. Choose Tag Manager from the Window menu. 2. Highlight the listing(s) that you want to remove from the tag Manager by clicking on them with your mouse. 3. Using your mouse, click on the untag button . Or double-click highlighted listings. An untagged listing appears in black. When you Tag a listing using the option key, (or by double-clicking highlighted listings), the listing will automatically be stored in the Tag Manager. Tagged listings will remain in the Tag Manager until you clear them. Clearing tagged listings from the Main Display window will not effect tagged listings in the Tag Manager. You must actually be in the Tag Manager to clear listings from it. You can create any size file with any combination of listings, then print or download them all at once. Once you exit the program, listings in the Tag Manager will not be saved when you re-enter the program. How to Copy Copying Listings to the Clipboard 1. Choose Copy from the Edit menu. 2. The WinPhone Clipboard Copying dialog window will appear on the screen. 3. Set the appropriate parameters. You may copy either Highlighted Entries, Tagged Entries, or All Matching Entries. You may copy in any of the available formats: ASCII, Fixed, Galley or Label. 4. Once you have indicated what you want to copy, and chosen the format you want to copy the listings in, click the OK button. 5. The WinPhone Clipboard dialog box will indicate how many records were copied, and when the copy is completed. 6. You may then import the listings from the clipboard into any windows application. Glossary of Terms Function Key As in the DOS version of the software, you may dial, switch databases and exit the program using the function keys. F2=Dial F9=Switch Database F10=Exit ASCII American National Standard Code for Information Interchange. The standard code, using a coded character set consisting of 7-bit coded characters (8 bits including parity check), that is used for information interchange among data processing, data communication systems, and associated equipment. Boolean Operator Boolean Operators enhance the search engine and allow you to either perform more defined searches, or to broaden the search scope. CanadaPhone Canadian white and yellow pages on disc. Listings may be retrieved by name, address (including portions of the address), city, state, zip code, telephone number or type of business. Highlighted listings may be sorted by name, address or telephone number. CD ROM High-capacity read-only memory in the form of an optically read compact disc. CD ROM DRIVE An optical mechanical device which is used to read CD ROM's. Contiguous Contiguous databases will appear adjacent to each other on your screen. They are located directly next to each other. Database A collection of data with a given structure for accepting, storing, and providing, on demand, data for multiple users. DirectPhone One national residential disc. One national business disc. Listings may be retrieved by name. Fixed When exporting, a Fixed format will export the total number of spaces allotted to a field with the listing. When printing, the Fixed format will print the same data that is visible on your screen. If a listing is truncated on the screen, it will be truncated when it prints. FreePhone AT&T's toll free listings on disc. Listings may be retrieved by name, city, state, zip code, telephone number or type of business. Highlighted listings may be sorted by name, address, or telephone number. Galley Galley format is when each each field is separated by one and only one space. The data in the field will justify to eliminate any excess space not taken up by the listing. Global search A search for all listings that contain a string of characters. Name and Address fields only. For example, Type an asterisk *, then enter HOS within a list of all names will produce the following list. AB Hospital Hospital workers of America United Hospital Workers of Mass. Hard Disk A disk drive that reads and writes data on rigid disks and can be attached to a computer. Icon A graphic symbol, displayed on a screen, that a user can point to with a device such as a mouse in order to select a particular function or software application. Information Field Data provided for informational purposes only. This is not a search field. Jericho Search The ability to search multiple databases at one time. Keyword A keyword is a word in a business heading that identifies a particular type of business. Label The listing will print in a standard envelope address label. Limit Not a primary search field. This field will allow you to limit a search by selecting certain limit criteria. Limit Search Field Not a primary search field. This field will allow you to limit a search by selecting certain limit criteria. Maximize Button The small button containing an up arrow at the right of the title bar. Mouse users can click the Maximize button to enlarge a window to its maximum size. Keyboard users can use the Maximize command on the Control menu. Minimize To reduce a window to an icon by using the minimize button (at the right of the title bar). Minimize Button The small button containing a down arrow at the right of the title bar. Mouse users can click the minimize bar to reduce the window to an icon. Mouse In computer graphics, a hand held pointing device operated by moving it on a flat surface. It contains buttons used for selecting items off a screen. Narrow Search Field These fields are used to narrow a search to a specific address: city, state, zip; area code or telephone number. The search must be initiated using the primary search field for this product, the limiting criteria may then be entered. Non-Contiguous Non-Contiguous databases will not be adjacent to each other. They are not touching. Pipe Key The boolean operator that works as an OR function. ( | ) is also called the Pipe Key. On some keyboards it is pictured as a straight up and down line; and on other keyboards it is shown as a broken up and down line , and is located above the backslash key ( \ ). Primary Optimized searching capabilities. This field can be used to initiate a search. Searching may be done on this field alone, or it may be combined with other primary or limit fields for a more defined search. Primary Search Field Optimized searching capabilities. This field can be used to initiate a search. Searching may be done on this field alone, or it may be combined with other primary or limit fields for a more defined search. Restrictive A restrictive search is where you enter information into two or more fields for a more defined search. Scroll Bar A bar that appears at the right and/or bottom edge of a window or list box whose contents are not completely visible. Each scroll bar contains two scroll arrows and a scroll box, which enable you to scroll through the contents of the window or list box. SelectPhone Four regional discs containing both business and residential listings. Listings may be retrieved by name, address (including portions of the address), city, state, zip code, telephone number or type of business. Highlighted listings may be sorted by name, address, or telephone number. Toolbar A graphical bar found at the top of the WinPhone user interface with buttons that perform most of the commands for WinPhone, such as tagging and untagging items from the list. Wild Card Search There is an implicit wild card at the end of each search field that will search all words that begin with a particular string of characters. By typing an asterisk * before entering the search criteria, you may then search those characters in a string of characters. Window A rectangular area on your screen in which you view an application. You can open, close and move windows and change the size of most windows. You can open several windows at a time, and you can often reduce a window to an icon or enlarge it to fill the entire desktop. Windows The graphical user interface you are currently using to launch this help file. WinPhone WinPhone allows you to access the National Telephone Directory Databases on CD-ROM via windows. Index " A abbreviations 6, 8, 13, 19, 22, 25-27, 25 searching 6, 8, 13, 19, 22, 25-27, 25 address 6, 10-11, 13, 22- 23, 26, 32 Adjust the field size Sizing 8 Viewing fields 8 adjust the field sizes 8 ASCII 6, 11, 15, 31-32, 37 Exporting 6, 11, 15, 31- 32, 37 B Boolean operator Searching 19, 23 Wild card search 19, 23 Boolean Operators 19, 23 Business field 8, 25, 27 C CanadaPhone 5, 30 Global Product Line 5, 30 Search 5, 30 The WinPhone Listing 5, 30 city 6, 13, 19, 22, 26, 28 Clear Search 9 Copy 28, 36-37 How to 28, 36-37 Using the clipboard 28, 36-37 Count 11, 35 D dial 5, 8, 11-12, 11, 34- 35, 34 DirectPhone 5, 18, 22, 24 National Telephone Directory Database 5, 18, 22, 24 Search 5, 18, 22, 24 The WinPhone Listing 5, 18, 22, 24 download 5, 8, 11, 15, 36 E Export Format 6, 8, 11, 30-33 How to 6, 8, 11, 30-33 export 6, 8, 11, 30-33 F fixed 6, 10-11, 30-31, 32, 37 Fixed format 31-32 export formats 31-32 Print formats 31-32 FreePhone 5, 27, 30 National Telephone Directory Database 5, 27, 30 Search 5, 27, 30 The WinPhone Listing 5, 27, 30 G Galley 11, 31-32, 37 Export format 11, 31-32, 37 Print format 11, 31-32, 37 H How To 18, 20-23, 27-30, 33-36 I import 5, 37 J Jericho search 23-24 Searching multiple databases 23-24 Special search features 23-24 L labels 5, 32-33, 34 Limit Search 6 Limit search Types of searches 6 Lock & Unlock Fields Freezing search criteria 25 lock/unlock 25 Lookup Search 6, 18 lookup 6, 18 M Main Display Window 7- 8, 9, 16, 24, 27-28, 27, 36 Data entry fields 7-8, 9, 16, 24, 27-28, 27, 36 Maximize Adjust field width 18, 29 Sizing data fields 18, 29 maximize 18, 29 Minimize Adjust field width 17-18, 29 minimize 17-18, 29 minimize and maximize 29 More Information Additional Information 26 Special features 26 more information 26 N name 5-6, 10-11, 10, 13, 18-19, 23, 20-22, 25-28, 25, 31 National Telephone Directory Databases 5 neighbors 10 how to search by address 10 O Open Database 7, 9 Open database New Disc 7, 9 P Phone 10-11, 14-15, 19- 20, 27-28 Pull down menu 10-11, 14-15, 19-20, 27-28 Search 10-11, 14-15, 19- 20, 27-28 Primary Search 6, 13, 22 Primary search Searching WinPhone 6, 13, 22 Print Format 5, 8, 10, 28-32, 36 How to 5, 8, 10, 28-32, 36 Setup 5, 8, 10, 28-32, 36 print 5, 8, 10, 28-32, 36 Pull down menu's help searching 8, 27 pull down menu's 8, 27 R Restrictive 6, 18 Searching WinPhone 6, 18 S Search 5-11, 12-15, 18- 29, 35 Data entry fields 5-11, 12- 15, 18-29, 35 Primary search 5-11, 12- 15, 18-29, 35 Restrict the search 5-11, 12-15, 18-29, 35 Search criterion 5-11, 12- 15, 18-29, 35 searching 5-6, 13-14, 13, 18-19, 18-20, 22-23, 26, 24-26, 28 SelectPhone 5, 8, 22, 24, 27, 30 National Telephone Directory Database 5, 8, 22, 24, 27, 30 Search 5, 8, 22, 24, 27, 30 The WinPhone Listing 5, 8, 22, 24, 27, 30 SIC Search 5, 14 SIC field 8, 20, 27-28, 27, 30 Sorts Types of searches 18 sorts 18 Standard Industrial Classification 5, 14 Business heading 5, 14 State 6, 8, 13-15, 19-20, 22, 27-28 state 6, 8, 13, 15, 19-20, 22, 27-28 State field 13, 20, 22, 27 T Tag Feature 9-10 Tag Manager 9-10 Tag Manager 8-11, 9, 18, 36 Telephone field 8, 19, 22, 27 Toolbar 9, 33-34 Buttons 9, 33-34 WinPhone functions 9, 33-34 toolbar 9, 33-34 buttons 9, 33-34 WinPhone functions 9, 33-34 U Untag 8, 10, 12, 36 Tag Manager 8, 10, 12, 36 W Wild Card 5, 13, 19, 20- 23, 26 Boolean Operator 5, 13, 19, 20-23, 26 wild card 5, 13, 19-21, 23, 26 Z Zip 6, 14, 19, 22, 26 zip 6, 14, 19-20, 22, 26 iv * Contents for WinPhone Help WinPhone Windows Based Electronic Directory WinPhone Windows Based Electronic Directory Contents for WinPhone Help * vi 12 * WinPhone Buttons, Fields and Menus WinPhone Windows Based Electronic Directory WinPhone Windows Based Electronic Directory WinPhone Buttons, Fields and Menus * 13 WinPhone Windows Based Electronic Directory Index * 43